If you wish to place an order we will formally confirm the price on application.
Prices will we held for 3 months once they have been confirmed by us. The email quote is to be used as a guide and while we do not expect there to be any change we reserve the right to make changes.
All prices on the website are a guide and we reserve the right to change the price up to the time the order has been confirmed and a deposit has been received.
The prices on the site are for standard size windows and although a price will be shown for any size we reserve the right to adjust the price if the size is out of the normal size range.
We are not responsible for any loss incurred by you if we do not supply the windows on time or at the price indicated on the website.
Any comments made about the finishing are for a guide only. No responsibility can be taken if you do not like the finishes.
Prices are for distribution in the UK. Overseas prices will incur a carriage charge.
We reserve the right not to accept an order.
Payment
Deposit of 25% is required to book a delivery date and to confirm the order. A second payment of 25% is required prior to commencing manufacturing, which is typically 3 weeks before delivery date. The balance is due on workshop completion. A full VAT invoice will be sent to you for the balance and once cheque received we will arrange the delivery to yourselves.
Please make all cheques payable to:

FSC&J
Dove Barn, New Farm, Potton Road, Hilton. Cambs. PE28 9NQ

Delivery is free within the UK on orders over £1000. All orders under £1000 will be subject to a delivery charge

Complaints
Timber is a natural product and movement in the timber, although highly unlikely, can occur. This can be caused by changes in the environment and or extreme levels of heat or moisture. We cannot be held responsible for any timber movements but will attempt to rectify any situation.
The owner of the property has the responsibility for ordering the correct sizes. This may be delegated to the builder, project manager, architect or our joiner, subject to a site survey. Our joiner is responsible if he has not made your order to within tolerance of the specified size.
Any damages caused during delivery should be notified immediately by email to us.

Measuring and window sizes

Costs have been kept low as we expect you, or your architect, builder or project manager to provide and check all measurements and allow for suitable clearance. We will provide clear drawings for you to check the sizes and will be pleased to advise you what to check for. We recommend at least a 5mm tolerance on each side of the window or door frame.