If you wish to place an order we will formally
confirm the price on application.
Prices will we held for 3 months once they have been confirmed by us.
The email quote is to be used as a guide and while we do not expect
there to be any change we reserve the right to make changes.
All prices on the website are a guide and we reserve the right to change
the price up to the time the order has been confirmed and a deposit has
The prices on the site are for standard size windows and although a
price will be shown for any size we reserve the right to adjust the
price if the size is out of the normal size range.
We are not responsible for any loss incurred by you if we do not supply
the windows on time or at the price indicated on the website.
Any comments made about the finishing are for a guide only. No
responsibility can be taken if you do not like the finishes.
Prices are for distribution in the UK. Overseas prices will incur a
We reserve the right not to accept an order.
Deposit of 25% is required to book a delivery date and to confirm the
order. A second payment of 25% is required prior to commencing
manufacturing, which is typically 3 weeks before delivery date. The
balance is due on workshop completion. A full VAT invoice will be sent
to you for the balance and once cheque received we will arrange the
delivery to yourselves.
Please make all cheques payable to:
Dove Barn, New Farm, Potton Road, Hilton. Cambs. PE28 9NQ
Delivery is free within the UK on orders over £1000. All orders under
£1000 will be subject to a delivery charge
Timber is a natural product and movement in the timber, although highly
unlikely, can occur. This can be caused by changes in the environment
and or extreme levels of heat or moisture. We cannot be held responsible
for any timber movements but will attempt to rectify any situation.
The owner of the property has the responsibility for ordering the
correct sizes. This may be delegated to the builder, project manager,
architect or our joiner, subject to a site survey. Our joiner is responsible if he has not
made your order to within tolerance of the specified size.
Any damages caused during delivery should be notified immediately by
email to us.
Measuring and window sizes
Costs have been kept low as we expect you, or your architect, builder or
project manager to provide and check all measurements and allow for
suitable clearance. We will provide clear drawings for you to check the
sizes and will be pleased to advise you what to check for. We recommend
at least a 5mm tolerance on each side of the window or door frame.